Do you put temporary holds on a date or vehicle?

No. The only way we guarantee a date is if the client meets the booking requirements(see next question) and the vehicle is still available. That being said, we will try our best to notify you if someone else is about to book, but can offer no guarantees.

What do you require to reserve your services?

We require a credit card on file, signed Terms and Conditions, and a 50% booking fee to hold your date/time slot. If your service date is within 30 days, full payment is required.

Do you require a minimum hourly rental?

All of our vehicles are rented in full hour increments. Our buses are the only vehicles with a minimum hourly requirement which is usually between 4 to 6 hours.

Are there any additional fees or fuel surcharges?

Beyond our quoted price, if you are paying with a credit cards there is a 4% additional fee. To avoid this, you may pay by check or Venmo.

What happens if we need extra time during service?

If you need extra unscheduled time during service, we will do our absolute best to accommodate but keep in mind there is no guarantee that we will be able to provide this. In the event that you run past your allotted time, you are billed in 15 minute increments at the hourly rate you currently have. This starts at the first minute of each 15 minute increment.

Can we bring coolers onto our vehicle?

No. Coolers may be stored in the trunk or storage areas of vehicles but are not allowed on the interior of the vehicles. If you'd like to provide drinks during your trip, drink packages may be prepurchased prior to your booking. Please ask one of our sales staff for more details.

Do we need to tip our chauffeur?

Your chauffeur carries a large responsibility of safely transporting those who matter most. Tipping is customary in our line of work but not mandatory. We’ve found that most clients tend to give a tip ranging from 10-20%.

Do all vehicles have air conditioning?

No. Most of our antiques are kept original. If this is important to you please inquire to which vehicles come equipped with this feature.

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